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# 767 [Cloud AI Phone Service] web engineer
[Company Profile] Focusing on services related to the construction of cloud call center systems, we are developing businesses that pursue new value by combining IT technology and "telephones," such as sales of hotel telephone equipment and VoIP equipment. Unlike the conventional call center where the switch is installed in the office of the client company, the service feature is that the company does not need hardware equipment and can deploy its own software type switch system on the Internet. It is also possible for operator staff to work from home. [Attractive points of company/work] ・ It is an environment where opinions are easy to express and the degree of freedom is high. It is possible to reflect your own opinions and ideas such as improvement plans. ・ Because there is a culture of "not blaming failure, but complimenting the challenge", you can challenge various technologies. ・ We have a track record of 14 years, and our business performance is good, and we are doing a high-profit business. ・ Nine out of ten people in the development team are foreign nationals, creating an international environment. ・ The service also uses AI, so you can acquire AI technology. [Job description] You will be in charge of designing and developing own telephone AI or own Web service as a backend or frontend using the Google Speech API. [Requirements] ・ Knowledge of Node.js or PHP ・ Required Japanese ability: Those who can speak Chinese do not need Japanese ability. Those who cannot speak Chinese need business level (N2) Japanese ability. [Personal image] ■ Those who take responsibility for their work and continue to challenge high goals ■ Those who have a strong curiosity, can learn things widely, and can think flexibly without being bound by assumptions and common sense. ■ Those who can actively communicate with others and enhance each other's values ■ Those who want to work for a long time without changing jobs [Conditions] Employment Type: Permanent Trial period: 3 months Estimated annual income: 4.5-7 million yen Work location: Tokyo (going to work 2-3 times a week) Working hours: 10: 00-19: 00 Holidays: 2 days a week (Saturdays and Sundays), national holidays Vacation: Summer vacation, year-end and New Year holidays, and other vacations available Overtime: Average month 20 hours Benefits: Complete social insurance, commuting allowance (according to company regulations), and other benefits [About selection] Number of applicants: 5 Documents required for application: resume, resume of work Online interview: Available Interview language: Japanese or Chinese Number of interviews (flow): 2 times and coding test Application for overseas residents: Available * May change depending on the situation of the candidate
Summary
Updated: February 14, 2022
Tokyo | Full-time employees | 4.5-7 million yen
Job
[Company Profile]
Focusing on services related to the construction of cloud call center systems, we are developing businesses that pursue new value by combining IT technology and "telephones," such as sales of hotel telephone equipment and VoIP equipment.
Unlike the conventional call center where the switch is installed in the office of the client company, the service feature is that the company does not need hardware equipment and can deploy its own software type switch system on the Internet. It is also possible for operator staff to work from home.
[Attractive points of company/work]
・ It is an environment where opinions are easy to express and the degree of freedom is high. It is possible to reflect your own opinions and ideas such as improvement plans.
・ Because there is a culture of "not blaming failure, but complimenting the challenge", you can challenge various technologies.
・ We have a track record of 14 years, and our business performance is good, and we are doing a high-profit business.
・ Nine out of ten people in the development team are foreign nationals, creating an international environment.
・ The service also uses AI, so you can acquire AI technology.
・ Twenties and thirties are active. The members of the system department are actively hiring talented engineers not only from Japan but also from overseas such as China, Taiwan, Indonesia, and the Philippines. Everyone is close in age, so you can work while communicating. (* Everyone can speak Japanese, so don't worry if you can only speak Japanese!)
[Background for recruitment]
We are hiring more staff to develop a new product, the AI secretarial agency service.
We are planning to release a beta version first, but we would like to proceed with the project toward a full-scale release while listening to customer feedback and engineer's ideas.
[Job description]
As our back-end engineer, we will take care of the development of the cloud CTI call center system we are currently providing or the new product AI voice service. We will consider the experience and orientation when deciding which project to assign.
Since it is an in-house product, we are developing functions that respect the ideas of engineers, and you will develop in a modern environment while wearing the latest technology.
[About new products to be developed]
Utilizing the knowledge that we have been working on service development for the call center industry, we will develop products with the image of "AI secretary agency" utilizing the "voice AI" technology Google Speech API.
In the field of business, there are still many situations where we use the telephone, and we would like to support people who work with AI technology.
■ For example ...
-Freely set voice messages for automatic response. Even when you can't answer the phone, it automatically responds and you can share the confirmed contents via chat.
・ Automatically transcribes what you say on the phone and saves it as a record
・ When there is an answering machine left, the chat app will notify you of the contents of the answering machine.
・ It is assumed that AI will determine whether the call is important and should be called back even during the meeting.
[Requirements]
・ Those who have more than 2 years of development experience with PHP
・ Required Japanese ability: Those who cannot speak Chinese need about N2 level.
Those who can speak Chinese need about N3 level.
(It is not necessary to have a Japanese proficiency test.)
[Preferred requirements]
・Experience in agile development
[Personal image]
・Those who take responsibility for their work and continue to challenge high goals
・Those who have a strong curiosity, can learn things widely, and can think flexibly without being bound by assumptions and common sense.
・Those who can actively communicate with others and enhance each other's values
・Those who want to continue working for a long time and expand the range of skills within the company
[Conditions]
Employment Type: Permanent
Trial period: 3 months
Estimated annual income: 4.5-7 million yen
Work location: Tokyo (going to work 2-3 times a week)
Working hours: 10: 00-19: 00
Holidays: 2 days a week (Saturdays and Sundays), national holidays
Vacation: Summer vacation, year-end and New Year holidays, and other vacations available
Overtime: 20 hours per month on average (including 30 hours of estimated overtime)
Benefits: Complete social insurance, commuting allowance (according to company regulations), and other benefits
Housing allowance: 30,000 yen per month (limited to within 3km from the company)
[About selection]
Number of applicants: 3~5
Documents required for application: resume, resume of work
Online interview: Available
Interview language: Japanese or Chinese
Number of interviews (flow): 2 times and coding test
Application for overseas residents: Available
* May change depending on the situation of the candidate